Our small family.

As the original founder and only president of Vanguard, Robert continues as the active director of all corporate operations including claims handling, marketing and finances. Even with these diverse duties, Robert still maintains a small pending, not out of necessity (considering the depth of our staff’s experience) but rather to ensure that corporate responsibilities don’t cause him to lose touch with the ever-changing state of the adjusting profession. With claims experience in almost every line of coverage and having worked for carriers, agencies TPAs and IAs, Robert remains the driving force behind Vanguard’s impressive growth.

In her role as co-founder and EVP Finance, Martha works diligently behind the scenes to ensure that corporate financials are current and in a consistent state of compliance. Additionally, responsibility for report generation, invoicing, collections, and financial forecasting, all fall to Martha and her support team of bookkeepers, accountants and financial clerks. Martha also personally oversees and reviews the financial component of monthly bordereaux completion. Her steady oversight is a determining factor in Vanguard’s ongoing expansion.

Though retired from his career as an electrical engineer, Carl maintains his connection with the firm he helped found over 20 years ago. Lending support, advice and guidance to Vanguard's current owners and even providing claims data services when necessary Carl remains a vital component to the company’s ongoing success.

Brian began his career with Vanguard operating strictly as a Casualty Field Adjuster. Over the years, he has invested himself in property lines, automobile lines, subrogation recovery, and has been a key contributor to the building of Vanguard’s successful infrastructure. Adding to the depth and versatility of Vanguard management, Brian functions as our VP Client Relations. His duties include communicating directly with Coverholders, Brokers, and Syndicates in order to maintain our high levels of service.

With more than 27 years of claims management experience in the property/casualty industry, Paul brings extensive knowledge to Vanguard as our Vice President Operations. Paul’s areas of expertise include auto and general liability, workers’ compensation, commercial property, homeowner, CAT claims management and more. Prior to joining Vanguard, Paul managed divisions that provided emergency response for regional and national catastrophe claim events, including Hurricane Gaston, Hurricane Katrina, the 2001 World Trade Center attacks and more. Paul is licensed in several states and has an Associate in Claims (AIC) designation. He also holds a B.A. in Communications from Rider University.

Nicole is a well-known participant in the London Market having spent many years with Jimcor Agencies as a Claims Supervisor and Litigation Manager. In her role with Vanguard, Nicole is responsible for overall management of TPA operations. With nearly two decades of progressive experience organizing and administering claims investigation efforts, managing risk exposures engendered by property, general liability and automobile claims, Nicole is a significant asset to Vanguard’s growing operation.

Since starting with Vanguard 15 years ago, Jonathan has successfully operated both as a casualty and property adjuster. Beginning his career as a Field Adjuster with Vanguard, Jonathan has proven to be one of our most versatile adjusters. His finance degree has served him well in his detailed Business Interruption and ALE adjustments and his prior supervisory experience allows Vanguard to address future growth from within the organization. In his present role as Vice President IA Services. Jonathan oversees all of Vanguard’s outside property adjusters.