Vanguard Claims Promotions and New Hires

Vanguard Claims Promotions and New Hires
Posted on: February 14, 2018

(Woodbury, New Jersey – Feb. 14, 2018) Vanguard Claims Administration, Inc. (Vanguard), a premier third party claims administration provider, is announcing the promotion of Paul Peterson in addition to several new hires, including John Croom, Gary DiCicco, David Ross and Elizabeth Smith.

Paul Peterson has been promoted to Assistant Property Supervisor. With more than 12 years of experience, Paul has advanced through the Vanguard ranks moving from outside field adjuster to desk examiner to his current position. Now managing a two-person team of examiners, Paul’s new Property unit specializes in customized program implementation for commercial, residential and mixed lines of coverage.

John Croom has joined Vanguard as Director of CAT Services for Vanguard Adjusters Group. As Director, John provides the strategic leadership to continue Vanguard’s nationwide expansion of its catastrophic claims administration. He specializes in building CAT response plans that are both versatile and flexible – everything from small, highly mobile claims units, to full network utilization of hundreds of field personnel that deliver consistent results for clients. John’s depth of experience with first-party commercial and residential risks, surplus lines exposures, as well as flood and personal auto lines, allows Vanguard’s CAT response to be both nimble and comprehensive.

Gary DiCicco is bringing more than 24 years of experience to Vanguard as a Property Administrator. His background as a multi-line adjuster provides a unique advantage to the Vanguard Property Department. Gary’s knowledge of casualty claims also enables him to assist the liability department during periods of increased influx of claims.

David Ross has been hired as a Property Administrator. Having expertly handled hundreds of recent CAT claims resulting from both Harvey and Irma, David is filling a new examiner role within the Vanguard Property Department. With more than 24 years of experience, his ability to quickly analyze a loss and bring claims to a speedy and fair conclusion exemplifies the level of customer service Vanguard strives to provide to clients.

Elizabeth Smith joins Vanguard as a Property Administrator. With more than 22 years of experience, Smith has mastered all ISO policies including Homeowners, Dwelling and the Commercial Property coverage forms. And, from her prior position as an outside field adjuster, Elizabeth has firsthand knowledge of and the ability to prepare damage estimates, allowing Vanguard to handle many desk adjustments when applicable.

About Vanguard

Vanguard Claims Administration, Inc., (Vanguard) is a claims administration provider for varying insurance coverages, including Commercial and Residential Property, Commercial and Residential General Liability, Commercial Automobile (First and Third Party) and Inland Marine Exposure. Vanguard provides services in the New England, Mid Atlantic, Coastal Carolina, Midwest and Texas territories. For more information, visit: